Here at Om Baby we make the majority of garments to order, this means that things take a little time to be shipped. We hope to make and ship within 1 week of order, however at busy times this can take up to 2 weeks. 

If you need your items quickly please do email and we will do everything we can to get them to you. 

We hope you are satisfied with your purchase from Om Baby. If however for any reason you would like to exchange or return your purchase please notify us within 14 days of receipt of your order by email, quoting your order number. We expect items to be returned in perfect condition, unworn and in their original packaging. In the unlikely event a product is faulty we will refund the full purchase price. The customer is responsible for the cost of the return postage. For all items returned we strongly advise you to return using a secure postal method, as we can not refund or exchange for items not received.

 

Shipping

I use Royal mail first class ( tracked for overseas ) for all my shipments unless you directly request ( and pay ) for another courier service.

Please note that Om Baby do not accept responsibility for additional taxes and duties that are incurred when shipping outside of the UK. 

UK  royal mail 1st class 

£3 flat rate 

Free shipping over £25 

EU  royal mail 1st class tracked

£15 Flat rate 

Free Shipping over £125 

Rest of World  Royal Mail 1st Class Tracked

£17 Flat rate

Free Shipping over £150 

Please note that Om Baby do not accept responsibility for additional taxes and duties that are incurred when shipping outside of the UK. 

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